What can we help you with?
At Ergonomic Designs we pride ourselves on our exceptional customer service. In order to maintain this to all of our customers, we have re-designed our help and contact section, as well as our internal processes, to further improve and streamline common issues and questions our customers have. All of this is now in one place, right below. Simply choose which one applies to you, and our system will guide you through a simple process to get your query to the correct person, and responded to in the shortest time possible.
For your security, and data privacy, you will require your order number and postcode for order enquiries.
For your security, and data privacy, you will require your order number and postcode for order enquiries.
I have a query about my order
- I would like to track an order
- I would like to cancel an order
- I would like to change my delivery address
- I would like to change an order
- I would like to change my delivery date
- I would like to print an invoice
- I have another query about my order
I need to report an issue with my order
- I would like to report damage on delivery
- I would like to report missing items from my delivery
- I would like to report a fault
- I would like to report a missed delivery
I need information about returns
- I would like to return an item
- Where can I view the returns policy
I have questions about a product
- I have a question about a product
- I would like to check stock for a product
- I require technical/installation instructions for a product
- I require technical diagrams for a product
I need help not listed above
If you still need help and cannot find the information you are looking for on this page, please use this contact form to send us a message, and we will get back to you as soon as possible.
Find Us
Ordering & quotations - 01604 422 233
Monday - Friday | 9am -5pm
Please note that our after sales team are currently working from home. Our phone staff cannot help with after sales queries.
Monday - Friday | 9am -5pm
Please note that our after sales team are currently working from home. Our phone staff cannot help with after sales queries.
Showroom opening times
Our Northampton showroom is currently being refurbished and will re-open shortly. You can still place orders online and collect orders!
Our Northampton showroom is currently being refurbished and will re-open shortly. You can still place orders online and collect orders!
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